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Super responsive all the way through the process – from the initial inquiry to securing the unit we needed to rent, delivery, and follow-up. Highly recommend working with this professional team. We have already reserved our units needed for next year. Thank you to the entire team!
-Marie N. (August 2021)
What a life-saving company! Working in a retirement home setting and when the AC goes out, it becomes a major issue for the residents and staff. One call to Erik at priority rental and our problems were solved. Erik had come out the same day, assessed the situation, told us what we needed and the next day they were out to install. I had no idea this could be taken care of so fast and the equipment is like new, well serviced and when installed they even trained my staff on how to use it. The follow-up customer service is the best I have ever seen with everyone being more than willing to go out of their way to help in any way they can. I can’t say enough about the service and would recommend this company to anyone. We like the product and service so much that we have asked them to become one of our priority vendors. Great Job!!!!!
-Robert C. (July 2021)
If I were able to give six stars I would. Great customer service. Very satisfied. Thank you for your expert recommendations!
-Gian G. (December 2020)
The responsiveness was outstanding. All of the equipment showed up on time and in great condition. Definitely a shop that believes in attention to detail.
-Sam C. (June 2020)
Priority Rental provided our company with same day service when our boiler went out the same day as our office Christmas Party. They saved the day. Their customer service was wonderful and they expedited our request. The product that was delivered was well maintained, clean and worked efficiently. I would highly recommend them and use them again.
-Donna S. (December 2019)
I manage a large restaurant in Center City where the AC went down and it was a long fix. Priority Rental gave the most outstanding customer service I’ve experienced from a vendor in a long time. They arrived within an hour of our request, effectively cooled down the restaurant in time to give better service, and any time there was a malfunction or issue with the equipment they were on the phone or in-person to help out instantaneously. What an amazing experience. If there is a question between which vendor to use, go for these guys first! Ultimate professionals!
-Michael C. (August 2019)
Great Pricing and Service. Priority got the specific heaters I needed out within 12 hours of requesting them. The heater are in great shape and work fantastic. The seasonal rental pricing is great since we know that we will need them for a long duration. There sales rep Erik Watson got me any info i needed quickly. Highly recommend.
-Dennis F. (February 2018)
We had no prior relationship with Priority,we needed electric heaters on a jobsite asap and wasn’t sure for how long, spoke to Sara Chazin on a Thursday afternoon, we had 2 heaters delivered to NYC by 8am the next morning, we used then for about 6 weeks. Pricing and service was great, couldn’t ask for more. Will definitely use Priority Rentals again.
-Vincent D. (February 2018)
The Priority team listens carefully to what you need, they give you what you need to solve your problem, then bend over backwards to make it happen. We had a heating emergency in our greenhouse over the Christmas holiday and they took care of us when other companies acted like we had asked them to fly us to the moon.
-Ed H. (February 2018)
I’ve worked in Production for years and these guys are the best heater rental I’ve ever used. The cheapest cost around, EXCELLENT customer service, and incredibly knowledgable and reliable technicians. Literally not one bad thing to say about them.
-Staci L.(March 2017)
Great service. They were able to provide my production with multiple electric heaters, a genny, and a distribution panel for next day delivery in a slight emergency situation. We are very much looking forward to working with them again. Highly recommended.
-Michael M.(January 2017)
Great service throughout the entire process. We called on a Friday afternoon and had 6 units delivered Tuesday morning. The units were practically new and ran without any issues. I would highly recommend them to anyone in need of temporary equipment!
-William S.(September 2016)
Recently purchased a used vehicle for a good price, unfortunately the previous owner was a smoker. Priority Rental recommended their Ozone Machine and after one treatment it neutralized the odor. Great service. I highly recommended Priority Rental.
-Matt A. (September 2016)
I have used them on two constructions site now and I have no complaints with Priority Rental. They respond quickly and get the equipment over the next day.
-Alexander H.(August 2016)
Great Service! Always on point. Got me what I needed same day in NYC. Definitely my go-to for rentals.
-Nicolas K.(June 2016)
We elected to install two 12 ton units in-house, a task more difficult than anticipated. Steve Sigmund and Luke Mulholland both paid visits to our site due to installation issues, at no charge. Due to the critical nature of the site Priority provided a third unit as a backup in case of a failure, also without charge. The customer service was exceptional!
-Tony M.(June 2016)
I wanted to thank you and your staff for handling our Spot cooler needs this past weekend. Being Honest, I rarely (if ever) accept contracts /quotes from contractors unless they actually walk the job before hand. I decided to take a chance with Priority Rental entirely based on your price, and I’m glad that I did.
Your staff was prompt, and attentive to our needs. having all of the equipment we needed and setting it up on Friday 13th without a hitch.
We over came a minor set back on Saturday with some of the exhaust duct coming loose from the base building duct work, so your guys should come up with a more secure way of fastening to Hard Duct. But other than that everything went well.
Thanks again for the professional service you provided.
-Tom (May 2016)
Priority Rental was great in getting us traffic barriers on short notice for a pop-up park in center city. Very easy process in all and they even helped to load and unload the barriers.
-Mike C., Philadelphia (Dec 2014)
Just a note your guys came in and were very professional. They did a great job setting up and not causing any distractions.
-Joe D., Progressive Financial, Philadelphia
Matt reported you even called back to make sure all was well there. That is the kind of outstanding service that we depend on, as we are quick reaction guys often working on the weekend. Please pass this on to your boss for me, we are very impressed with the support you guys have provided.
The unit is working great and the mission is proceeding very well. The cabin is staying quite cool in spite of 6kw of power being dissipated into the cabin with multiple folks working in there, and the plane in the sun to boot.
-Jerry D., KEYW Corporation, Philadelphia
Priority Rental is very professional and responsive to their customer’s needs. I highly recommend them!
-Advocate Church, Philadelphia [Nov 2014]
Awesome to work with!
-Suzi K., Philadelphia
-Patricia M., Philadelphia
Great service!! Everyone was able to answer my many questions and point me in the right direction regarding the type of equipment I needed.
The equipment was in top shape and worked as described. I look forward to renting equipment from Priority Rental again!! Keep up the great work!!!
– Phil Goodson, Service Team of Professionals
When my pipes almost froze and I need more heaters, I called on a SUNDAY and he [Luke] returned my call and had Eric drive all the way from Pennsylvania for the extra heaters. Everyone at Priority I spoke with were polite and professional at all times, going above and beyond. We are now toasty warm and can sleep well until the new boiler is put in.
I would highly recommend them again to anyone who asks.
– Ariel J., New York City