When using the HSC-14, you may notice a TP error. TP is an abbreviation for tank placement, an issue that most customers are able to correct on their own.
After emptying your tank, be sure to be careful and gentle when you replace it. If that doesn’t work, you can make other adjustments to your unit. For further details, watch the video below:
Transcript: So the range of our 1 ton to 2 ton units that have a 5 gallon tank reservoir on them, sometimes you also see a display saying “TP,” which is tank placement. Sometimes you’ll be getting frustrated trying to put the tank in and it’s not reading.
So what it does is that that’s why you have to be able to put this tank in there very gently when you go to put it back after emptying it. But, if you’re not able to remove the error message and it’s still saying TP after you remove the tank and put it back in, remove the tank entirely and inside, you’ll see a little tongue with a wheel on it. So what you’ll slowly and gently do is slowly grab the bottom of this triangle piece and slowly bend it out. Very little bit, because it only needs a little bit to make contact.
Take the handle side back and gently insert it this time, and it should remove the TP error that you’ll get when the tank’s not properly positioned.